Privacy Policy

1. Introduction

Resume AI Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Resume Content: Personal information, work experience, education, skills
• Payment Information: Processed securely through our payment provider (Creem)

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your resume creation and optimization requests
• Manage your account and subscriptions
• Send service-related communications
• Improve our AI models (using anonymized data only)
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Storage: Your data is stored securely using Supabase with encryption at rest and in transit.

Security Measures:

• Password hashing using bcrypt
• HTTPS encryption for all data transmission
• Regular security audits
• Access controls and authentication

While we implement industry-standard security measures, no method of transmission over the Internet is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Supabase (database), Creem (payments), Groq (AI processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your resume data
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at hello@erasemark.com

7. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: To understand how you use the Service
• Preference Cookies: To remember your settings

You can control cookies through your browser settings.

8. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide the Service
• Required by law or for legitimate business purposes

After account deletion, we may retain anonymized data for analytics and improvement purposes.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: hello@erasemark.com
Address: Beijing, China